Silabus: General Studies — Level 3

12 sesi mingguan · 3 pertemuan fisik (baris kuning: W04, W08, W12) · lulus semua = naik Level 3 · sumber: KOMPETENSI-UNIVERSITY.xlsx sheet "Lesson Plan"

MggBentukLessonKompetensiTestStatus
W01MiniPendalaman & troubleshooting: Grooming & penampilan standar resort + Greeting & guest courtesyGEN-01, GEN-02⬜ belum
W02MiniPendalaman & troubleshooting: Telephone manner + English for Hotel - dasarGEN-03, GEN-04⬜ belum
W03MiniPendalaman & troubleshooting: Product knowledge resort + Area knowledge UbudGEN-05, GEN-06⬜ belum
W04FisikPRAKTEK TERBIMBING 1: sesi fisik dgn trainer (materi minggu 1-3)GEN-01, GEN-02, GEN-03, GEN-04, GEN-05, GEN-06praktek⬜ belum
W05MiniPendalaman & troubleshooting: Service culture Tri Hita Karana + Handling complaint & service recoveryGEN-07, GEN-08⬜ belum
W06MiniPendalaman & troubleshooting: K3 dasar + Fire safety & evakuasiGEN-09, GEN-10⬜ belum
W07MiniPendalaman & troubleshooting: First aid / P3K dasar + Hygiene & sanitasi personalGEN-11, GEN-12⬜ belum
W08FisikPRAKTEK TERBIMBING 2: sesi fisik dgn trainer (materi minggu 5-7)GEN-07, GEN-08, GEN-09, GEN-10, GEN-11, GEN-12praktek⬜ belum
W09MiniPendalaman & troubleshooting: Anti-harassment & respect at work + Privasi tamu & keamanan dataGEN-13, GEN-14⬜ belum
W10MiniPendalaman & troubleshooting: Peraturan perusahaan & etika kerja + Upselling & cross-selling dasarGEN-15, GEN-16⬜ belum
W11MiniPendalaman & troubleshooting: Aplikasi kerja HotelCrew & HotelFix + Sapaan & frasa dasar Perancis-KoreaGEN-17, GEN-18⬜ belum
W12FisikUJI PRAKTEK LEVEL: penilaian assessor + review 12 mingguSemua level inipraktek⬜ belum