# Faculty: F&B Service (FBS)

Jumlah kompetensi: **20** · sumber: `../../KOMPETENSI-UNIVERSITY.xlsx` (sheet Master Kompetensi)

**Konvensi penamaan file materi:** `KODE-nama-singkat.ext` di dalam folder level yang sesuai.
Contoh: `level-1/GEN-18-kartu-frasa-perancis-korea.html`

| Kode | Kompetensi | Cluster | Lv Staff | Lv SPV | Metode | Materi utama | Masa berlaku |
|---|---|---|---|---|---|---|---|
| FBS-01 | Table set-up & table manner | Set-up | 3 | 4 | Praktek | Video+foto standar | - |
| FBS-02 | Napkin folding & dekorasi meja | Set-up | 2 | 3 | Praktek | Video | - |
| FBS-03 | Sequence of service | Service | 3 | 4 | Praktek | Video+roleplay | - |
| FBS-04 | Order taking & suggestive selling | Service | 2 | 3 | T+P | Script | - |
| FBS-05 | Tray service & clearing | Service | 3 | 3 | Praktek | Video | - |
| FBS-06 | Breakfast buffet handling | Service | 3 | 3 | Praktek | Checklist | - |
| FBS-07 | Room service / in-villa dining | Service | 2 | 3 | Praktek | SOP | - |
| FBS-08 | Floating breakfast & Valley Floating Brunch | Service | 2 | 3 | Praktek | Video+foto | - |
| FBS-09 | Romantic dinner set-up | Service | 2 | 3 | Praktek | Foto standar | - |
| FBS-10 | Menu knowledge & alergen | Pengetahuan | 3 | 4 | Teori | Kuis | 6 |
| FBS-11 | Dietary khusus | Pengetahuan | 2 | 3 | Teori | Kuis | - |
| FBS-12 | Wine service dasar | Minuman | 2 | 3 | T+P | Video+praktek | - |
| FBS-13 | Coffee & tea service | Minuman | 2 | 3 | Praktek | Kartu | - |
| FBS-14 | POS operation & billing | Kasir | 2 | 3 | Praktek | Kelas praktek | - |
| FBS-15 | Cash handling outlet | Kasir | 2 | 3 | T+P | SOP | - |
| FBS-16 | Banquet & event set-up | Event | 2 | 3 | Praktek | SOP+foto | - |
| FBS-17 | HACCP sisi service | Hygiene | 2 | 3 | Teori | Kuis | 12 |
| FBS-18 | Handling complaint F&B | Service | 2 | 3 | Roleplay | Video | - |
| FBS-19 | Menu explanation EN + istilah Perancis/Korea | Bahasa | 2 | 3 | Praktek | Kelas mingguan | - |
| FBS-20 | Briefing & side duty (SPV) | SPV | - | 3 | Praktek | SOP | - |

## Status pengisian materi

Tandai di tabel course app (atau ubah README ini): ⬜ belum · 🟨 draft · ✅ terbit.
