# Silabus: General Studies — Level 1

12 sesi mingguan · 3 pertemuan fisik (baris kuning: W04, W08, W12) · wajib semua karyawan · lulus semua = naik Level 1 · sumber: SYLLABUS.md (retro, disetujui) & KOMPETENSI-UNIVERSITY.xlsx sheet "Lesson Plan"

Mgg | Bentuk | Lesson | Kompetensi | Test | Status
--- | --- | --- | --- | --- | ---
W01 | Mini | Grooming & Aturan Kerja: Kesan Pertama Sanggraloka | GEN-01, GEN-15 | GEN-L1-W01-test.json | ✅ terbit
W02 | Mini | Greeting, 10/5 Rule & Salam Sanggraloka | GEN-02, GEN-04 | GEN-L1-W02-test.json | ✅ terbit
W03 | Mini | Telephone Manner & Aplikasi Kerja | GEN-03, GEN-17 | GEN-L1-W03-test.json | ✅ terbit
W04 | Fisik | PRAKTEK 1: Grooming, Greeting & Telepon (Roleplay) | GEN-01, GEN-02, GEN-03 | praktek (form assessor) | ✅ terbit
W05 | Mini | Product Knowledge: Resort & Ubud di Genggamanmu | GEN-05, GEN-06 | GEN-L1-W05-test.json | ✅ terbit
W06 | Mini | Tri Hita Karana: Jiwa Pelayanan Sanggraloka | GEN-07 | GEN-L1-W06-test.json | ✅ terbit
W07 | Mini | Handling Complaint: Metode L.E.A.R.N & Upselling Halus | GEN-08, GEN-16 | GEN-L1-W07-test.json | ✅ terbit
W08 | Fisik | PRAKTEK 2: Resort Tour & Roleplay Complaint | GEN-05, GEN-06, GEN-07, GEN-08 | praktek (form assessor) | ✅ terbit
W09 | Mini | K3 & Fire Safety: Bekerja Aman Setiap Hari | GEN-09, GEN-10 | GEN-L1-W09-test.json | ✅ terbit
W10 | Mini | Hygiene, Privasi Tamu & Saling Menghormati | GEN-12, GEN-13, GEN-14 | GEN-L1-W10-test.json | ✅ terbit
W11 | Mini | Bonjour & Annyeonghaseyo: 15 Frasa Pertamamu | GEN-18, GEN-04 | GEN-L1-W11-test.json | ✅ terbit
W12 | Fisik | UJI LEVEL 1: Drill Evakuasi, P3K & Ujian Akhir | GEN-01…GEN-18 (semua GEN-L1) | GEN-L1-W12-test.json | ✅ terbit