# Hotel University — Sanggraloka Ubud

Repositori materi training. Struktur: `faculty / level-1..4 / materi per kompetensi`.
Daftar kompetensi lengkap (222) + 100 challenge: [KOMPETENSI-UNIVERSITY.xlsx](../KOMPETENSI-UNIVERSITY.xlsx)
Spesifikasi sistem: [SPEK-HOTELCREW-MASTER.md](../SPEK-HOTELCREW-MASTER.md) (F6–F7)

| # | Faculty | Folder | Kompetensi |
|---|---|---|---|
| 01 | General Studies | [01-general-studies/](01-general-studies/README.md) | 18 |
| 02 | Front Office | [02-front-office/](02-front-office/README.md) | 20 |
| 03 | Housekeeping | [03-housekeeping/](03-housekeeping/README.md) | 19 |
| 04 | F&B Service | [04-fnb-service/](04-fnb-service/README.md) | 20 |
| 05 | Bar | [05-bar/](05-bar/README.md) | 15 |
| 06 | Kitchen | [06-kitchen/](06-kitchen/README.md) | 21 |
| 07 | Engineering | [07-engineering/](07-engineering/README.md) | 22 |
| 08 | Spa | [08-spa/](08-spa/README.md) | 15 |
| 09 | Wellness | [09-wellness/](09-wellness/README.md) | 13 |
| 10 | Security | [10-security/](10-security/README.md) | 12 |
| 11 | Garden & Pool | [11-garden-pool/](11-garden-pool/README.md) | 12 |
| 12 | Sales & Marketing | [12-sales-marketing/](12-sales-marketing/README.md) | 12 |
| 13 | HR-Admin & Finance | [13-hr-admin-finance/](13-hr-admin-finance/README.md) | 12 |
| 14 | Leadership | [14-leadership/](14-leadership/README.md) | 11 |

## Definisi level

- **Level 1 — Tahu.** Materi teori & pengenalan: artikel/SOP, video pengenalan, kartu referensi, kuis dasar. Lulus test teori University = level 1 tercapai.
- **Level 2 — Bisa dengan supervisi.** Materi praktek terbimbing: video demo langkah-demi-langkah, checklist latihan, form penilaian praktek awal oleh SPV/buddy.
- **Level 3 — Mandiri.** Materi pendalaman & standar penuh: SOP lengkap + kasus sulit/troubleshooting, uji praktek assessor (form penilaian), bank soal lanjutan.
- **Level 4 — Trainer.** Materi melatih orang lain: panduan mengajar (lesson plan), kunci penilaian, tips coaching, bahan Train-the-Trainer. Syarat jadi assessor/internal trainer.

## Alur produksi materi

1. Faculty Head memilih kompetensi prioritas (lihat gap skill matrix).
2. Materi dibuat sesuai level: teks/kartu/kuis (bisa dibantu AI) · video demo & foto standar (direkam trainer di lokasi).
3. File dinamai `KODE-nama.ext`, disimpan di folder level yang sesuai, lalu diunggah ke app sebagai course.
4. Bank soal & form penilaian praktek menyertai setiap kompetensi mulai level 2.
