# Silabus: General Studies — Level 3

12 sesi mingguan · 3 pertemuan fisik (baris kuning: W04, W08, W12) · lulus semua = naik Level 3 · sumber: KOMPETENSI-UNIVERSITY.xlsx sheet "Lesson Plan"

Mgg | Bentuk | Lesson | Kompetensi | Test | Status
--- | --- | --- | --- | --- | ---
W01 | Mini | Pendalaman & troubleshooting: Grooming & penampilan standar resort + Greeting & guest courtesy | GEN-01, GEN-02 | — | ⬜ belum
W02 | Mini | Pendalaman & troubleshooting: Telephone manner + English for Hotel - dasar | GEN-03, GEN-04 | — | ⬜ belum
W03 | Mini | Pendalaman & troubleshooting: Product knowledge resort + Area knowledge Ubud | GEN-05, GEN-06 | — | ⬜ belum
W04 | Fisik | PRAKTEK TERBIMBING 1: sesi fisik dgn trainer (materi minggu 1-3) | GEN-01, GEN-02, GEN-03, GEN-04, GEN-05, GEN-06 | praktek | ⬜ belum
W05 | Mini | Pendalaman & troubleshooting: Service culture Tri Hita Karana + Handling complaint & service recovery | GEN-07, GEN-08 | — | ⬜ belum
W06 | Mini | Pendalaman & troubleshooting: K3 dasar + Fire safety & evakuasi | GEN-09, GEN-10 | — | ⬜ belum
W07 | Mini | Pendalaman & troubleshooting: First aid / P3K dasar + Hygiene & sanitasi personal | GEN-11, GEN-12 | — | ⬜ belum
W08 | Fisik | PRAKTEK TERBIMBING 2: sesi fisik dgn trainer (materi minggu 5-7) | GEN-07, GEN-08, GEN-09, GEN-10, GEN-11, GEN-12 | praktek | ⬜ belum
W09 | Mini | Pendalaman & troubleshooting: Anti-harassment & respect at work + Privasi tamu & keamanan data | GEN-13, GEN-14 | — | ⬜ belum
W10 | Mini | Pendalaman & troubleshooting: Peraturan perusahaan & etika kerja + Upselling & cross-selling dasar | GEN-15, GEN-16 | — | ⬜ belum
W11 | Mini | Pendalaman & troubleshooting: Aplikasi kerja HotelCrew & HotelFix + Sapaan & frasa dasar Perancis-Korea | GEN-17, GEN-18 | — | ⬜ belum
W12 | Fisik | UJI PRAKTEK LEVEL: penilaian assessor + review 12 minggu | Semua level ini | praktek | ⬜ belum